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Bowland Outdoors - Mens and Womens Outdoor Clothing

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Customer Services: 01524 793818

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We will normally dispatch your order within 1 working day. We use Royal Mail 48 as standard which usually takes 2 days to arrive however isn't a guaranteed service and can take up to 5 days.

We can usually upgrade to a next day service for £6.95 however please contact us before you order either by email or by phone to do this. Thanks!

Standard orders should arrive within 5 days however Royal Mail ask us to wait 10 working days before we claim for a lost item. You must inform us if the goods are lost or damaged in transit (after 10 working days) so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

For orders outside the UK, our standard Royal Mail Airmail shipping does not include insurance. We cannot be held responsible for lost or damaged orders sent using this method. If you would like to upgrade your shipping to a tracked and insured service, please call or email.
These orders are expected to reach their destination within 5 to 12 working days. However, we ask you to allow up to 20 working days from the date of dispatch. If you have not received your order within this time, please contact us.

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